update April 2021
Dentistry is an essential service, even in these troubled times we can help
Please do not delay planned treatment any longer: we are open with a just few simple rules
We have incorporated and trained for new protocols dictated by the Dental Council of New Zealand to work with special protective equipment under the most strict alert levels. So that you and we are safe during treatment.
We have special solutions and plans in place for those in financial hardship. Please come and have a good checkup when it is time. It will prevent higher costs when we can arrest problems in an early stage. As always we will not charge for temporary fillings, but they will help you to stay pain free and infection free. So please make dentistry essential for your health.
When you make an appointment we will ask you a few questions about your health. Depending on your answers, we will treat you as a low risk or as a high risk patient. The Dental Council created different protocols for both risks, so that you and our team are best protected!
Please check the questions below, if any applies to you, you should notify us before treatment, so we can decide to either postpone treatment or treat you as a higher risk patient (for emergencies only).
DCNZ COVID-19 epidemiological questions (update April 21):
a. Do you have a confirmed diagnosis of COVID-19?
b. Are you waiting for a COVID-19 test or the results, or considered a probable
case, or been asked to self-isolate?
c. Have you had close contact* with other people in the last 14 days who are
probable or confirmed to have COVID-19?
Acute respiratory infection symptoms:
d. Do you have new or worsening symptoms of an acute respiratory infection with
at least one of the following:
o sore throat
o shortness of breath
o runny nose, sneezing, post-nasal drip (coryza)
o loss of smell (anosmia)
with or without fever?
Overseas travel and close contacts:
e. Have you travelled overseas in the last 14 days and been required to
quarantine since your arrival in New Zealand?
f. Have you had direct contact with someone in the last 14 days who has
travelled overseas and been required to quarantine since their arrival in New
g. Do you work on an international aircraft or shipping vessel?
h. Do you work or have you recently at an international airport or maritime port in
areas/conveniences visited by international arrivals?
i. Do you work or have you recently worked in customs, immigration, or at
managed quarantine/isolation facilities?
j. Are you a household member or a community contact of aircrew?
Less frequent symptoms:
k. Do you have less typical symptoms such as:
o fever only
o nausea/vomiting, or
o the person seemed confused or having difficulty answering the questions
where there is no other likely diagnosis?